Effective Date: 01 January 2025 Last Updated: 26 February 2026
At Nexus, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and access our downloadable health materials.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1.1 Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name and email address (when you register, subscribe, or contact us)
- Any information you voluntarily submit through forms or feedback channels
Automatically Collected Information:
- Browser type and version
- IP address and approximate location
- Pages visited, time spent on pages, and download activity
- Device type and operating system
We do not collect sensitive personal data such as financial details, government ID numbers, or health records.
1.2 How We Use Your Information
We use the information we collect to:
- Provide and improve our services and downloadable content
- Send health updates, newsletters, and platform notifications (only with your consent)
- Respond to enquiries and provide customer support
- Monitor website performance and user experience
- Comply with applicable legal obligations
We do not sell, trade, or rent your personal information to third parties.
1.3 Cookies
Nexus uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.
1.4 Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
1.5 Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1.6 Third-Party Links
Our website may contain links to external websites. Nexus is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.
1.7 Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us at cognitiveink11gmail.com
1.8 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after any changes constitutes your acceptance of the updated policy.
For questions regarding this policy, contact us at: cognitiveink11@gmail.com